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FAQ

FREQUENTLY ASKED QUESTIONS

  • I LIVE OUTSIDE OF THE NORTH HAYS COUNTY 911 AREA AND NEED AN AMBULANCE SENT TO A NORTH HAYS COUNTY ADDRESS. HOW DO I MAKE THAT HAPPEN?
    Please call the Hays County Sheriff Dispatch Center at (512) 393-7876.
  • MY FAMILY MEMBER WAS TRANSPORTED TO THE HOSPITAL BUT I DON’T KNOW WHICH HOSPITAL. HOW DO I FIND OUT?
    Please call the on-duty supervising Captain at 512-781-2384.
  • IF I NEED INFORMATION REGARDING A TRANSPORT BILL WHO SHOULD I CONTACT?
    Please contact the San Marcos Hays County EMS Business Office at (512) 353-5115.
  • HOW DO I SCHEDULE A STATION VISIT TO SEE AN AMBULANCE AND MEET THE PARAMEDICS?
    Please call the Office at (512) 829-4356.
  • WHERE DO I DIRECT A REQUEST FOR PUBLIC INFORMATION?
    Requests for public information may be directed to info@northhaysems.org or please visit our Contact page.
  • HOW DO I APPLY TO RIDE ALONG IN AN AMBULANCE?
    You must be 18 years or older to ride along in one of our in-service ambulances. Email your name, request for and reason to ride along to info@northhaysems.org
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